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How eg777 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your payments through JazzCash, Easypaisa or Raast, and keep your sessions secure.

Account Data ProtectedJazzCash & Easypaisa Payment DataNo Third-Party Data SalesYour Right to AccessPakistan-Focused Policy
eg777 How eg777 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across every layer of your account — from the moment you enter your JazzCash or Easypaisa details to the point a withdrawal clears to your Raast-linked bank. Your data is stored on secured servers and access within our organisation is limited to staff who need it to perform their role. We do not retain your data longer than necessary; once your account is closed and any legal hold period has passed, your personal records are removed from our active systems.

Payment Data Security

Details from JazzCash, Easypaisa and Raast transactions are handled under strict access controls. Only the processors completing your transaction can view those details, and only during that session.

Cookie Controls

We use cookies to keep your login active, remember your language preference and measure page performance. You can adjust or clear cookies from your browser settings without losing your account.

Account Access Logs

Every login attempt, device change and session is logged against your account. If we detect an unfamiliar device or location, we may trigger a verification step before access is granted.

Data Retention Period

We keep your data only as long as your account is active or as required by applicable regulation. After a confirmed account closure, personal data is scheduled for deletion from our live records.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we have handled your information, our support team is the right place to start. You can reach us through live chat inside your account, by email, or through the help section in the mobile interface. We aim to respond to privacy-related requests within a reasonable period and will confirm receipt as soon as your message comes through.

Live Chat Open the chat widget inside your account dashboard to reach our support team directly. Raise a data query, a wallet concern or an account-access question in real time.
Email Support Send your privacy request, data-correction query or account-closure request by email. Include your registered contact detail so we can locate your account without delay.
In-App Help From the mobile interface, navigate to Help and select Privacy or Account Data. The form routes your request directly to the team handling data and account management.

Your Privacy Rights on eg777 — Common Questions

These are the questions we hear most often about how we collect, store and manage your data. If your question is not covered here, the support team can answer it through live chat or email.

We collect your name, contact details and identity documents needed for account verification. Payment method details — such as your JazzCash or Easypaisa account — are recorded when you add them.

We share data only with payment processors like those operating JazzCash, Easypaisa and Raast rails, and only to complete transactions you authorise. We do not sell your information to third parties.

Send a request via live chat inside your account or by email. Include your registered contact detail so we can locate your record and prepare your data within a reasonable timeframe.

Yes. Submit a closure and deletion request through the Help section or by email. Once any legally required retention period ends, your personal data is removed from our active systems.

Payment details are handled under strict access controls and passed only to the processor completing your transaction. After that session, those details are not stored in a readable format accessible to general staff.

Your data remains on file during any legally required hold period after account closure. Once that period ends, personal records are scheduled for deletion and removed from our live database.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.